Quality Improvement

The "cost of quality" is not the price of having quality products or services, but the cost of not having these services. Lack of quality acts as an unnecessary tax on your company and can amount to a large proportion of your overall expense. For example:

• Employer health care premiums have increased by 78% since 2001 and data shows that a whopping 30% of health care spending -- nearly $700 billion a year -- pays for unnecessary or inappropriate services.
• The RAND Corporation reported that patients in the United States have a 50% chance of getting the right treatment. Other sources indicate that a patient's diagnosis is incorrect 20% of the time.

McGregor and Associates, Inc. offers premier programs that improve the quality of an employer's benefit administration processes and of employee health care services resulting in improved value and reduced costs to both employers and employees.

Our Quality Solutions

Improve employee and customer satisfaction, competitiveness, and financial performance by utilizing McGregor and Associates quality improvement solutions.

• Health Care Delivery Solutions
  • Disease Management
  • Wellness Programs
  • Patient Advocacy
  • Expert Case Review and Second Opinion
• Administrative Solutions
  • Eligibility Verification
  • COBRA Management
  • Scheduled Benefits
  • TPA Services

The professionals at McGregor and Associates, Inc. possess the key differentiators that build success. Our commitment, knowledge and expertise can work for you to find the solutions that meet your unique needs and guide the optimum quality improvement strategies within your organization.